Frequently Asked Questions

Everything you need to know about your Aromantic beauty journey.

Are Aromantic products tested on animals?

No, we are proudly 100% cruelty-free. We never test our finished products or ingredients on animals, and we only work with suppliers who uphold the same ethical standards.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on your location and customs processing.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return lightly used products within 30 days of delivery for a full refund or exchange.

Do you offer international shipping?

Yes, Aromantic ships to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific region.

Are your beauty products suitable for sensitive skin?

Our formulations prioritize clean, gentle ingredients. However, we recommend checking the full ingredient list on each product page and performing a patch test before full application.

How can I track my order?

Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your package's progress.